Job Description
Role Summary: Common tasks, qualifications and special skills
Execution
Supervise individual contributors in planning, design, and production of UX designs and usability activities- Ensure execution of UX standards review processes
- Maintain usability and design compliance score cards
- Plan team deliverables
- Manage development team expectations
- Conduct team meetings
Teamwork/Leadership
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Set craft quality standards, with a deep understanding of the customer's goals, business requirements and constraints. Lead teams to develop insights, define and prioritize opportunity
areas, and envision concepts
- Lead teams to create meaningful customer/user feedback loops
- Take ownership of Knowledge & Skill Management.
- Responsible for the development and career growth of the design team in collaboration with HR.
- Responsible for talent acquisition strategy & planning in collaboration with HR.
Qualifications
- Possess 8-10 yrs experience in development of user experiences for software products which is preferred
- Possess professional experience as an individual contributor and as team lead or manager in UI Design or Usability group
- Demonstrate success and leadership in application of UCD process for shipping products
Core Skills
- Plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines.
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Harmonize the work of UX Designers, Researchers, Visual Designers and UI Engineers, while working closely with clients, to drive UX team objectives and create innovative experiences for
our business, products, and users.
- Build relationships with customers while advising and supporting the F1 design team.
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You will work across every stage of the project lifecycle to ensure that the concepts and design decisions are sensitive to both the needs of users and our customers' businesses. Help in
crafting approaches, writing proposals, and presenting to prospective customers.
- Help in sales, hiring and building a strong design culture at f1.
Core Business Competencies
Coaching
- Guides and advises others, monitors progress, and provides balanced and timely feedback
- Clearly recognizes how those being coached are applying the learning.
Results Orientation
- Personally does what is required to complete the work
- Demonstrates persistence in the face of setbacks.
- Consistently delivers high-quality results on time
Communication
- Expresses and articulates key elements of ideas or concepts (both written and verbal) in a logical, descriptive, and comprehensible manner
- Anticipates reactions and responds appropriately
- Probes and listens for information from others, without interrupting or judging, in order to understand underlying issues
Account Management
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Ensure that the projects you lead continue beyond their initial scopes, and identify additional opportunities within the customer's organization.
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Lead teams to create meaningful customer/user feedback loops through build test & learn cycles Help in customer retention, upsell and growth.
Organizational Awareness
- Develops effective working relationships with team members and peers to maximize personal effectiveness and achieve goals
- Understands the organizational structure, systems, procedures, and policies
Leadership
- Displays self-confidence, authority, enthusiasm, and an ability to stimulate and motivate others
- Makes sure that team members understand how their work activities support team goals, vision, and strategies
- Leads by example and delegates appropriately
Personal Drive
- Displays strong tenacity, drive, and energy to see things through to conclusion
- Pursues increased accountability and challenge
- Takes responsibility for personal development and the realization of objectives
Initiatives
- Identifies opportunities and problems, proposes solutions. Successfully drives change.
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Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, and practices self-development.
- How have you improved the team, product & company? Think through and rate yourself.
Leading Change
- Pursues and participates in change initiative.
- Maintains personal focus on key change initiatives
Culture Alignment
- Act as an ambassador for the f1 brand. Help in culture embodiment and brand advocacy.
Managing Performance
- Personally employs competency-based interviewing techniques for recruiting talent, and encourages others to do the same.
- Sets clear performance goals and targets, and regularly reviews these with team members
- Provides support, coaching, and guidance that address employee development objectives
Technical/Professional Depth & Credibility
- Demonstrates significant knowledge across a range of (generally, related) discipline areas and/or has extensive specialist knowledge
- Confidently solves complex problems and translates complicated ideas into understandable concepts in a business context
- Seeks out new tools, methods, techniques, and accesses extensive resources, acting as a widely consulted expert internal resource
Business Management
- Translates plans into specific and measurable goals for self and others
- Regularly measures and monitors progress and results by using defined metrics
- Provides adequate resources to achieve plans, justifying additional resources as required