Job Description
Role Summary: Common tasks, qualifications and special skills
Execution
Manage group of UX experience professionals organized into sub-teams, within a large product or a product pillar- Delegate direct technical leadership to IC principal level team leads
- Mentor team leads
- Audit quality of team deliverables, through peer and management review processes
- Review designs for opportunities to integrate UI innovations and facilitates uptake with development teams
Team Building ( Design Culture)
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Set craft quality standards, with a deep understanding of the customer's goals, business requirements and constraints. Lead teams to develop insights, define and prioritize opportunity
areas, and envision concepts. Lead teams to create meaningful customer/user feedback loops. Take ownership of Knowledge & Skill Management.
- Responsible for the development and career growth of the design team in collaboration with HR.
- Responsible for talent acquisition strategy & planning in collaboration with HR.
Qualifications
- Possess 12+ years' experience in development of user experiences for software products which is preferred
- Possess M.S. or Ph.D. degree in HCI, Psychology, CS, or Design which is preferred
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Demonstrate 3-5 years.as a manager in UI Design or Usability, plus experience as an individual contributor and technical lead to product development of UX
- Demonstrate success and leadership in application of UCD process for suites of shipping products
Core Skills
- Build relationships with customers while advising and supporting the F1 design team.
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You will work across every stage of the project lifecycle to ensure that the concepts and design decisions are sensitive to both the needs of users and our customers' businesses.
- Help in crafting approaches, writing proposals, and presenting to prospective customers.
- Help in sales, hiring and building a strong design culture at f1.
Core Business Competencies
Coaching
- Supports others' ongoing professional development.
- Acts as a role model, encouraging continuous improvement.
Results Orientation
- Displays strong tenacity and drive to see things through to successful conclusion
- Demonstrates a sense of urgency, a propensity for action, and confidence in the likely success of plans and initiatives
- Delivers results that meet or exceed expectations
Communication
- Expresses and articulates key elements of ideas or concepts (both written and verbal) in a logical, descriptive, and comprehensible manner
- Anticipates reactions and responds appropriately
- Probes and listens for information from others, without interrupting or judging, in order to understand underlying issues
Account Management
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Ensure that the projects you lead continue beyond their initial scopes, and identify additional opportunities within the customer's organization.
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Lead teams to create meaningful customer/user feedback loops through build test & learn cycles Help in customer retention, upsell and growth.
Organizational Awareness
- Develops effective working relationships with team members and peers to maximize personal effectiveness and achieve goals
- Understands the organizational structure, systems, procedures, and policies
- Considers the impact of decisions and actions within boundaries of own team and sphere of influence
- Understands both the formal and informal power structure of the organization and knows who can influence decisions
- Effectively develops networks for mutual assistance and knowledge exchange
Leadership
- Commands the attention and respect of others, motivating them to align their actions with the larger organizational goals
- Considered a role model by immediate team members
- Clarifies scope of delegated authority and responsibility
Leading Change
- Supports a team environment that is receptive to change and initiates improvement programs continuously
- Involves the individuals affected by change in the planning and implementation process
- Helps the team overcome barriers to change
Culture Alignment
- Act as an ambassador for the f1 brand. Help in culture embodiment and brand advocacy.
Initiatives
- Identifies opportunities and problems, proposes solutions. Successfully drives change.
- Is willing to raise tough issues.
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Tackles problems and takes independent action, seeks out new responsibilities, acts on opportunities, generates new ideas, practices self-development.
Managing Performance
- Employs competency-based interviewing techniques for recruiting talent, and champions its use by others.
- Clearly communicates performance standards and actively manages performance issues in a supportive, objective, and straightforward manner.
- Creates development opportunities for team members
- Personally employs competency-based interviewing techniques for recruiting talent, and encourages others to do the same.
- Sets clear performance goals and targets, and regularly reviews these with team members
- Provides support, coaching, and guidance that address employee development objectives
Technical/Professional Depth & Credibility
- Demonstrates significant knowledge across a range of (generally, related) discipline areas and/or has extensive specialist knowledge
- Confidently solves complex problems and translates complicated ideas into understandable concepts in a business context
- Seeks out new tools, methods, techniques, and accesses extensive resources, acting as a widely consulted expert internal resource
- Provides adequate resources to achieve plans, justifying additional resources as required
Business Management
- Establishes team plans and goals, prioritizing and aligning them with the organization's strategic and operational plan
- Monitors personal and team performance
- Makes improvements and adjustments to optimize achievement of results
- Reviews skill mix and requirements, and implements plans to optimize them