But before we proceed any further...
What are the Tenets of UX?
Why are the tenets important?
-
Provides Consistency
Designers can create a consistent and predictable experience across different parts of product or system.
-
Alignment with Business Goals
Tenets can help ensure that the design of a product or system aligns with the goals of the organization or brand.
-
Improves Usability
By following these guidelines, designers can create products that are easier and more intuitive to use.
-
Identification of Usability Issues
Helps identify potential usability issues by providing guidelines for evaluating a product or system.
-
Improved User Satisfaction
Designers can create products that not only function well but also delight and satisfy users.
Who are the users?
-
UX Designers
For creating digital products and systems that are easy and enjoyable to use.
-
Product Managers
To ensure that the products are not only functional but also user-friendly.
-
Developers
To ensure that the products they build meet the usability and design standards.
-
Researchers
To understand the needs and expectations of users and identify usability issues.
-
Business Stakeholders
To ensure that digital products and systems align with the organization's goals and values.
Where to apply?
-
Ideation
They can be used during the ideation phase to guide brainstorming sessions.
-
User Research
Heuristics can be used to develop research questions and identify potential usability issues.
-
Design
These can be used to guide the design process, ensuring products and systems are easy and enjoyable to use.
-
Testing
They can be used to evaluate the effectiveness of digital products and systems.
-
Optimization
Can be used to continually optimize products and systems based on user feedback and analytics.
But before we proceed any further...
The Heuristics and Tenets of UX
-
Positioning
UX - Led Product positioning, examines how the customers interact with the product and finds insights for imrpoving the brand.
-
Ease of First Use
Identify how easy or hard it is for the users to onboard onto the application and get started with using it.
-
Way Finding
Analysing the user journeys to find if the product gives enough clues to the users to guide them to the next steps to complete the tasks.
-
Base Familiarity
To ease in the user to any product or service, the behavior of key components should be according to normalized expectations.
-
Steepness of Learning Curve
Steepness of Learning Curve defines the effort needed to put in from the user's end to learn and use the app effectively.
-
Value of Prolonged Use
In order to keep the user engaged, the time invested in the system should lead to better understanding and increase in value.
-
Consistency
Process of examining the product for overall consistency. Visual design, Service Delivery, and Customer Support.
-
False Promises
Making false promises to end user for conversion or other reasons and not delivering the same will affect brand's credibility.
-
Error Handling
How system deals with, Error propensity & prevention. Also, how does system handle the experience once an error occurs.
-
Task Life Cycle
Everything on a platform comes together in form of tasks, which constitute of various stages and components.
-
Depth of Personalization
Personalisation helps in making a digital product that is unique and meaningful for each user. It makes user feels in control.
-
Sensorial Aesthetic
Aesthetic and clean design can increase the overall value of app UX and help in improving brand usability for the users.
-
Security and Privacy
Security and privacy are important for the users to feel safe while using the application. It also affects the credibility of the brand.
-
Unintended Consequences
How can we know the full effect of what we make? Complexities of humans will produce unintended design consequences.
-
Secret Sauce
Every system has something unique defined in approach which helps propagate greater value and delight over other systems.